Residential Service Rates
Residential service rates vary by municipality, service area, and the terms of any applicable service agreement.
Your current rate will be provided when you register for service and will appear on your invoice. Contact our office if you have questions about the rate for your address.
Prorated Service
New customers beginning service during an active billing quarter may receive a prorated charge based on their service start date.
Late Payment Fee
Invoices are due by the first day of each new quarter.
Unless otherwise established by a municipal agreement, a $25 late fee will be added to accounts with an unpaid balance on the 15th. Service may be suspended at any time after the due date.
Service Reinstatement Fee
If service is terminated for nonpayment and the container is removed, a $55 reinstatement fee will be required to restart service.
All past-due charges, current service charges, and applicable fees must be paid before service can be reinstated.
Additional Containers
Additional containers are available for an additional quarterly charge. Rates may vary by municipality or service area and will be provided when the container is requested.
Charges may be prorated when a container is added during an active billing quarter.
Returned or Disputed Payments
Returned payments or valid charges disputed through a financial institution or payment processor may be reapplied to the account.
Any related processing, returned-payment, or dispute fees incurred by Alabama Waste Services may also be added to the account.
Rate Changes
Rates may be adjusted due to changes in operating, disposal, fuel, equipment, or other service-related costs.
Customers will receive notice before a new rate takes effect. Rates established through a municipal or other written agreement will follow the terms of that agreement.
Questions About Your Rate or Invoice?
Phone: 205-900-9706
Email: support@alabamawasteservices.com